When logging in, check for any unexpected input.Log in to the environment using the endpoint admin information and password.Often either the source or destination is called out in the error text itself, but should also be located in a box in the bottom left corner of the error. Identify which endpoint is failing authentication by reviewing the MigrationWiz project user line item error history.The following steps will go through each of the most common causes of this error. Troubleshooting 401 UnauthorizedĤ01 Unauthorized is an authentication error and is generally the result of MigrationWiz being unable to connect to the specified environment using either the admin credentials within your endpoint or the end-user credentials. You can determine from the error message itself whether this is occurring on the source or destination environment. This error most commonly occurs in Office 365 or On-Prem Exchange migrations. Note that there may be variations which are not listed here, or are errors from your source or destination environments. The most common instances are listed below, with suggested resolutions.
This is a common suite of errors which may be referencing several endpoint issues. Http POST request to '' failed - 401 Unauthorized: The credentials used to access the configured mailbox are invalid, or the credentials specified do not have access to the configured mailbox, or you may have overutilized resources.ĭatabaseNotFoundException - 401 Unauthorized - Http POST request to '' failed: MigrationWiz was not able to locate/access the mail database.Ĥ01 Unauthorized - Http POST request to '' failed - Basic Auth Disabled: MigrationWiz has detected that Basic Authentication is not enabled for the tenant. Your migration failed while checking destination credentials. If you have received one not listed below, contact Support. Some of the most common versions are listed below but not all versions are covered below. This error can take several different forms.
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